Privacy Policy
Introduction
Your privacy is important to us, and our Privacy Policy page details how we collect, use, and protect your personal information. This page outlines the types of data we gather, the reasons for its collection, and the steps we take to ensure your information remains secure. Please read through this policy to understand how we handle your data.
Who are we?
We, NoraBytes SRL (“NoraBytes”) , owners of www.norabytes.com.
NoraBytes is a company that provides web and software development services to its clients. NoraBytes designs fast, secure, and creative solutions. Our solutions increase your brand, customers, and revenue!
Information about NoraBytes
NoraBytes SRL, headquartered in Calea Moșilor, nr. 88, sc. F, ap. F1, Sector 3, Bucharest, ROMANIA.
We are registered in the Trade Register with registration number J40/361/2024 and our unique identification code is 49385228.
Contact Details
Phone: +40 750 449 126
E-Mail: [email protected]
Website: www.norabytes.com
How we collect your personal data?
Generally, the personal data we collect is provided by you through e-mail, on the website, social media, or during your visits to our headquarters.
We may also receive your personal data from legal persons you represent in relation to www.norabytes.com, in case you are, for example, named as a contact person or legal representative. In all cases where we receive your personal data from a legal person, we have the obligation to inform you in this regard.
Occasionally, when we are conducting a recruitment process, we may collect your data from specialized online platforms (eJobs, LinkedIn, etc.) or from the CVs you send us.
Also, when you interact with us on social networks (i.e. likes, shares, comments, reviews, etc.), we will inevitably have access to information about you, especially data that you have made public on your social media profile.
How we use personal data?
Please find below the purposes for which we process your data, the people who have access to your data, and how we store it.
We collect data about you when you sign up on our platform
We use these data in order to ease your access to the products available on the platform www.norabytes.com. Directly from your account you can follow the product’s condition and shopping history, making your whole shopping experience easier.
| Personal data necessary to open an account on our platform. | Last name, first name, phone number, email address, password. |
|---|---|
| Lawfulness of processing | We process your data pursuing our legitimate interest, namely, in order to ease your access to our products on the platform and to all the available benefits, such as: following your order, shopping history, rewarding points (art. 6/1/f GDPR). |
| Who can we share your data with? |
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| How long will we store the data | We will keep your log-in data in your account as long as you will decide to keep it opened and maximum 3 years since the last authentication. |
| Where is the data stored | The data registered through the online platform www.norabytes.com will be stored on the hosting provider's servers, located in the European Union. The data we download locally will be stored on our secure, local and cloud servers. |
We recommend you the following features when choosing a password:
- Include both uppercase and lowercase letters (for example a-z and A-Z).
- Include numbers and special characters (e.g.! @ # $ % ^ & * ( ) _ + = } { : " > <)
- Include at least six alphanumeric characters.
- Do not use a word in any language, jargon, dialect, etc.
- Do not use personal information, last name, etc.
We collect your data when contacting us or placing an order by phone
We use your data for all activities related to the processing, transmission, delivery of orders placed by phone.
| Personal data necessary to process the order, delivery, and return | Last name, first name, phone number, email address, billing information for companies, delivery / billing address, AWB number, financial information collected for payment. |
|---|---|
| Lawfulness of processing | We process your data in order to perform an electronic contract concluded between the parties (Art. 6/1/b GDPR) |
| Who can we share your data with? |
We will only disclose your personal data to the extent that this is strictly necessary for contract development. |
| How long will we store the data |
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| Where is the data stored |
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When you interact with us using the contact details and/or forms available on the website or on social media
If you interact with us using the contact details available on the contact page or through social networks, we will use your contact details and the data you provide us in order to handle your request.
| Personal data | Last name, first name, company name, phone number, email address, available budget, financial information, and any other data you voluntarily send us. |
|---|---|
| Lawfulness of processing |
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| Who can we share your data with? |
We will only disclose your personal data to the extent that this is strictly necessary to achieve an efficient communication. |
| How long will we store the data | We will store your data in our database communications for maximum 1 year since our last interaction. Data transmitted through social media networks will be stored by them according to their policies. |
| Where is the data stored |
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When you post a comment regarding a product/service
We encourage our customers to share their opinion about purchased products directly on the product page, considering that the respective review is intended to inform other users about the product, or about their experience on our website, with the final purpose of improving our products and services.
In order to share your opinion anonymously, you have to avoid writing your full name in the field that requires it. You can choose to write, for example, only your first name or a nickname.
| Personal data | Data you shared voluntarily: nickname/first name/second name and your review. |
|---|---|
| Lawfulness of processing | We process your data pursuing our legitimate interest (Art. 6/1/f GDPR) to improve the services and the experience we offer to our customers, to evaluate our products and to offer other users the possibility to find your opinion about the product. |
| Who can we share your data with? |
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| How long will we store the data | We will keep your data indefinitely, as long as the product is part of our current offer. |
| Where is the data stored |
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Commercial communications
We may send you information about the products and services we offer if you have required it (via email, contact page or by subscribing to our newsletter) or in case you are already our customer, and this information may be of particular interest to you.
In case you do not wish these types of commercial communication on your personal company e-mail address, you can provide us a generic e-mail (e.g. [email protected]) or you can ask us to Unsubscribe you.
| Personal data | Last name, first name, phone number, email address. |
|---|---|
| Lawfulness of processing |
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| Who can we share your data with? |
We will only disclose your personal data to the extent that this is strictly necessary to achieve an efficient communication. |
| How long will we store the data |
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| Where data is stored |
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Important:
If you no longer wish to receive newsletters or informational materials from www.norabytes.com you have to send us an email expressing your wish to unsubscribe at [email protected].
When you interact with social plugins
The interaction of a user with one of the social plugins on our website, provided by social networks (Like & Share from Facebook/LinkedIn, Instagram), involves an exchange of data between our website and the social media platform, for which we are responsible together with the respective platform.
It is the responsibility of NoraBytes and of the social network (as associated operators) to process the personal identification data shared (for example, cookie ID).
| Personal data | Name, image, any publicly accessible information in your social media profiles, or information voluntarily communicated by you. |
|---|---|
| Lawfulness of processing | We process the data based on your consent (Art. 6/1/a GDPR). |
| Who can we share your data with? |
We will only disclose your personal data to the extent that this is strictly necessary to achieve an efficient communication. |
| How long will we store the data | Data sent through social media plugins will be stored by them according to their policies. |
| Where is the data stored |
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Participation in various campaigns, contests or events
NoraBytes wishes to increase the loyalty of its customers by organising campaigns, contests, or events.
Usually, these events, depending on the particular specification of each of them, benefit from their own regulation or policy. User registration is generally done by entering a valid email address. Participants who will enjoy certain benefits after participating to these events, will be asked for additional information to take the possession of the benefits.
| Personal data | Name, surname, phone number, e-mail address, city, personal number (possibly a copy of the personal ID) for those who take possession of the benefits. |
|---|---|
| Lawfulness of processing |
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| Who can we share your data with? |
We will only disclose your personal data to the extent that this is strictly necessary to achieve an efficient communication. |
| How long will we store the data |
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| Where is the data stored |
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Enhancing an easy and pleasant navigation on our website
When you visit our website, we collect data about you through online identifiers (cookies and IP). The website automatically collects certain information and stores it in log files.
We use this information to be able to design our website according to the needs of our users. We may also use your IP address diagnose any malfunctions of our servers and to manage our website, analyse trends, track visitor movements, and collect general demographic information that helps us identify visitor preferences.
You can find more information about cookies, as well as how to delete cookies and deactivate their tracking system by accessing the Cookie Policy available on our website.
| Personal data | Internet Protocol (IP), computer general location, device (country level), website viewing history, timestamp, request / action |
|---|---|
| Lawfulness of processing |
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| Who can we share your data with? |
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| How long will we store the data | See our Cookie Policy. |
| Where data is stored | Data is stored on servers located in the European Union (e.g. Google/ Facebook servers - Ireland for third-party cookies). |
Is the data processed by www.norabytes.com safe?
We have implemented physical, electronic, and managerial security measures to protect and secure the information we collect and process.
Remember, however, that no data processing is guaranteed 100% secure!
If you suspect a breach of the confidentiality of your data, please contact us immediately at: [email protected].
Important: After the data retention period ends, your data will be deleted. We will continue to use this data only after its irreversible anonymization in case we believe it could help us improve the quality of our products or services.
The processing of minors' data
NoraBytes website is not intended and does not collect through the website, knowingly, information of children under 18. In case a minor will access and use our website, we will automatically consider that he/she had the consent of his/her legal guardian. If we discover that a minor has used our website without the consent of his/her legal guardian, we will delete all the personal data related to him/her.
Your rights
As a data subject, you have specific legal rights with respect to the personal data we collect and process. NoraBytes respects your rights and upholds your interests.
- Withdrawal of consent: If the processing is carried out based on your consent, you can always withdraw it.
- Rectification of data: If you notice that we have stored your personal data with any error, you can always request its rectification. We make reasonable efforts to keep personal data - that is used continuously and is in our possession or control - accurate, complete, current, and relevant, based on the latest available information we have.
- Restriction of processing: If you find yourself in one of the following situations, you can ask us to restrict the processing of your data:
- You contest the correctness of personal data for the period in which we must verify its accuracy;
- The processing is illegal and you request the restriction of processing rather than deletion;
- We no longer need your personal data, but you request it to state, exercise, or defence a right; or
- You object to the processing while we verify that our legitimate reasons overtake your rights
- Access your data: You can require information about the personal data we process, including information about what categories of data, what are they used for, where we collected them, if they are not collected directly from you and to whom they were disclosed (if any). You can obtain a copy from us, free of charge, containing the personal data that we hold about you. We reserve the right to charge a reasonable fee for abusive requests.
- Data portability: Upon request, and where technically possible, we will transfer your personal data to another operator, provided that processing is necessary for the performance of a contract. Instead of receiving a copy of your personal data, you may request the transfer of your data directly to another operator specified by you.
- Right of deletion: You may obtain the deletion of your personal data if:
- data are no longer needed for purposes for which they were processed;
- you object to the further processing of personal data (see Right of Opposition below);
- personal data have been processed illegally;
- you withdraw your consent based on which the processing takes place; Unless the processing is necessary:
- to fulfil a legal obligation that requires us to process those data;
- according to the legal provisions regarding the data retention;
- to state, exercise, or defence a right in court.
- Right of opposition: you can object to the processing of personal data any time due to your special condition. In this case, we will no longer process your personal data, unless we can prove a well-founded, legitimate reason, a major interest for the process or to state, exercise, or defence a right. When you object to the processing, please specify whether you wish to delete your personal data or to restrict its processing.
- Right to file a complaint: In case of an alleged violation of the data protection legislation, you can file a complaint to the national supervisory authority for data protection:
- National Supervisory Authority for Personal Data Processing by filling out the online form available at Complaints ANSPDCP.
Things to remember!
Time period: We will try to answer your request within 30 days. However, the period might be extended regarding the request's complexity.
Restricting access: In certain situations, we may not be able to grant you access to all or part of your personal data due to restrictions provided by law. If we refuse your request to access your data, we will inform the reason for the refusal.
Impossibility of identification: In some cases, we may not be able to identify personal data due to the lack of identification elements provided in the application you send us. In such cases, if you do not provide additional information to identify you, we will not be able to comply with your request and allow you to exercise your legal rights, as described in this section.
Exercising your legal rights: To exercise your legal rights, or should you wish any other additional information on how we use your date, please contact our Data Protection Officer, in writing at [email protected].
Thank you for reading our privacy notice! We would appreciate your feedback on how to improve this policy.
Last updated on 1st of April 2024.